Using comments and inline discussions - Confluence Tutorial

Welcome to this tutorial on using comments and inline discussions in Confluence. Confluence provides powerful tools for collaborative communication and feedback through the use of comments and inline discussions. In this guide, we will explore how to effectively utilize these features to enhance collaboration and streamline communication within your team.

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Adding Comments to Pages

One of the key features in Confluence is the ability to add comments to pages. Comments allow team members to provide feedback, ask questions, or engage in discussions directly on the page. Here's how to add comments:

Adding a Comment

To add a comment to a page in Confluence, follow these steps:

  1. Open the page you want to add a comment to.
  2. Scroll to the section of the page where you want to leave your comment.
  3. Click on the comment icon or the "Add comment" button.
  4. Type your comment in the comment box and click "Add" or press Enter to post it.

Engaging in Inline Discussions

Inline discussions allow for focused conversations and feedback within the context of specific content. You can use inline discussions to collaborate and resolve issues directly within the page. Here's how to engage in inline discussions:

Starting an Inline Discussion

To start an inline discussion in Confluence, follow these steps:

  1. Select the text or element within the page where you want to initiate the discussion.
  2. Click on the "Insert more content" button (the plus icon) that appears near the selection.
  3. Choose "Inline Comment" from the dropdown menu.
  4. Type your comment in the inline comment box and click "Save" or press Enter to post it.

Common Mistakes

  • Not providing enough context in comments or inline discussions, leading to confusion among team members.
  • Forgetting to mention specific users using the @mention feature to notify them of relevant comments or discussions.
  • Not actively participating in discussions or responding to comments, missing out on valuable input and collaboration opportunities.

Frequently Asked Questions

  1. Can I edit or delete my comments in Confluence?

    Yes, you can edit or delete your comments in Confluence. Simply locate the comment and use the available options to make the necessary changes or remove it.

  2. Can I reply to a specific comment in Confluence?

    Yes, you can reply to a specific comment in Confluence. Use the "Reply" button beneath the comment to provide a response within the context of the original comment.

  3. Can I receive notifications for new comments or replies in Confluence?

    Yes, Confluence allows you to configure email notifications for new comments or replies on pages. You can customize your notification settings to stay informed about relevant discussions.

  4. Can I restrict who can add comments or engage in inline discussions in Confluence?

    Yes, you can control comment and inline discussion permissions in Confluence. Use the page restrictions or space permissions to manage who can participate in discussions.

  5. Can I export or print pages with comments in Confluence?

    Yes, Confluence allows you to export or print pages with comments. When exporting or printing, choose the appropriate options to include comments in the exported or printed version.

Summary

In this tutorial, you learned how to effectively use comments and inline discussions in Confluence. By adding comments to pages and engaging in inline discussions, you can facilitate communication, provide feedback, and collaborate with your team members more efficiently. Avoid common mistakes such as not providing sufficient context and not actively participating in discussions. Embrace the power of comments and inline discussions in Confluence to enhance collaboration and foster effective communication within your team.